How to create a buyer persona
Creating a buyer persona involves researching and gathering data on your target audience. This can be done through customer surveys, interviews and social media analytics. The data is then used to create a profile of your ideal customer, including information such as their:
- Age
- Occupation
- Income
- Interests
- Goals
- Pain points
Let’s say, for example, you own a credit repair agency. You might create a buyer persona named Sarah, a small business owner who needs to improve her credit score to qualify for a business loan or line of credit. Sarah may be struggling to keep up with her expenses and need guidance on how to improve her credit score to access the funding she needs.
By knowing this information, you can then create content such as blog posts, social media posts, and email newsletters that directly address Sarah’s concerns and interests.
Tailoring content to buyer personas
Once a buyer persona has been created, you then use it to tailor content to this ideal customer.
Do this by focusing on topics and keywords that are relevant to their interests and concerns. For instance, a financial adviser might create content on self-managed super funds for a buyer persona named John, a 45-year-old business owner with a high income who’s interested in taking control of his retirement savings.